Shipping / Customs
📦 Who pays customs when I ship my products to Japanese buyers?
What AI often says
“Just ship it; the customer receives it like any normal package.”
Why this may be wrong in Japan
- ·Cross-border parcels can incur duties/taxes; who pays (DDP vs DDU) must be decided and disclosed.
- ·Unclear customs handling leads to held packages, surprise fees, and disputes.
- ·Delivery time from overseas and carrier limits are often misstated.
Japan-side check — what to verify
- ·DDP (you pay duties) vs DDU (buyer pays on delivery) and stating it clearly
- ·Realistic delivery time from your country
- ·Carrier limits, prohibited items, and declared value
- ·Returns logistics across borders
Safer next step
Decide DDP/DDU, state it on the product page, and set realistic delivery expectations.
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Shipping to Japanese buyers: don't just “ship it.” Decide and disclose who pays customs (DDP vs DDU), or buyers get surprise fees and held packages. State delivery time and customs handling on the page.
Research review & issue spotting — not legal, tax, or investment advice. · Sample reviews